Experience the best of Remastered

Quick overview

• Ways to experience: All tickets grant timed entry to a 60-minute digital art journey reimagining the Dutch Masters.
  
• When to book: Evening and weekend slots are in high demand. Prebook to secure your preferred time slot and avoid a last-minute rush.
  
• Access & flow: Mobile tickets are scanned on arrival. Follow a fixed route through interactive rooms with clear entry instructions.
  
• The loop rhythm: The experience follows a set route ending with a 30-minute finale show. No continuous looping occurs.
  
• Sensory environment: Expect dynamic projections, a digital waterfall, and immersive LED displays with coordinated sound design.
  
• Seating & comfort: The attraction is primarily free-roam and standing, with limited seating available on the terrace.

Things to know before booking your Remastered tickets

Booking window

• Remastered tickets are timed-entry, with many bookings made within 48 hours to 7 days in advance.
  
• Peak days and school holiday weekends tend to sell out faster – booking early is advised.
  
• Tickets can only be secured online; walk-in admissions are not available.

Entry & access

• Entry is by a fixed timeslot – arrive at least 15 minutes before your scheduled time.
  
• Mobile e-tickets are scanned on arrival, so printing is not required.
  
• Once you exit the venue, re-entry on the same ticket is not permitted.

What’s included

• The standard ticket grants full access to a 60-minute immersive digital art journey through fixed, interactive zones.
  
• You will experience multiple environments, including a digital waterfall, an interactive underworld with fish, and a finale show on a massive LED screen.

Ways to experience

• The show is self-guided along a preset route that leads you through dynamic, sensory rooms.
  
• Interactive elements, such as a digital art playground where you create and scan your own 3D artwork, are built into your visit.
  
• Most visitors complete the experience in about 60 minutes, making it an ideal add-on to a Rotterdam waterfront itinerary.

Interactive areas

• Your ticket includes access to interactive zones without extra booking—though short waits may occur during busy times.
  
• The built-in digital art playground and LED installations allow you to actively engage with the reimagined Dutch Masters’ visuals.
  
• After the indoor experience, you can use the outdoor terrace to enjoy views of Rotterdam’s skyline under the Erasmus Bridge.

Policies and constraints

• The experience is not suitable for visitors with epilepsy or for those sensitive to intense light and audio effects.
  
• Children under 6 are not admitted; family tickets cover visitors aged 6 and older.
  
• For safety, electric wheelchairs are not permitted—only manual wheelchairs are allowed.
  
• Photos and videos are allowed; however, flash, self-timers, tripods, monopods, and selfie sticks are prohibited.
  
• Lockers, food, drinks, and gratuities are excluded from the ticket price.

Intensity & suitability guide

• Visual intensity: High. The experience uses 60 projectors and a large LED screen to display rapid, vibrant digital art. Expect dramatic color shifts and complex projection mapping that continuously reimagines Dutch Masters.
  
• Sound & vibration: High. A network of 50 loudspeakers delivers layered, dynamic audio that is synchronized with visual elements. The sound design is immersive and can be loud in certain segments.
  
• Motion & physical effects: Moderate. Although interactive elements like the digital waterfall and elevator sequence create a sense of movement, the activity involves a fixed route with limited physical exertion.
  
• Pacing & autonomy: Fixed and timed. Visitors follow a set, guided path over roughly 60 minutes. You must adhere to scheduled intervals, though there is some opportunity to engage interactively along the route.
  
• Age & supervision: Suitable for ages 6 and up. Families with older children can enjoy the experience, but the dark, loud, and fast-paced settings may be overwhelming for younger children.
  
• Accessibility & comfort: Manual wheelchair access is available; however, electric wheelchairs are not admitted. Expect extended standing periods with limited seated areas.
  
• Sensory sensitivities: This is a high-stimulus experience with flashing lights and intense audio effects. It is not recommended for individuals with epilepsy or severe sensitivity to rapid audiovisual changes.

Tips & guidelines

• Arrive at least 15 minutes before your scheduled entry; arriving late may mean missing key parts of the experience.
  
• Follow the fixed route once inside—there’s no opportunity to revisit or backtrack through earlier rooms.
  
• For optimal viewing, stand centrally during key segments like the LED display and final show; avoid the edges where your view may be obstructed.
  
• When capturing memories, use your phone or camera without flash, tripods, or selfie sticks, and focus on standout moments such as the digital waterfall and interactive art station.
  
• Be mindful of the intense lights, loud sounds, and rapid visuals; if you’re prone to sensory overload or motion sickness, plan accordingly.
  
• The outdoor terrace features uneven walkways and can be cooler than inside, so wear comfortable shoes and check local weather.
  
• If you experience vertigo or are sensitive to motion, consider positioning yourself closer to the center during dynamic segments to help minimize discomfort.